SHIPPING & DELIVERY POLICY

This Shipping & Delivery Policy is part of our ("Terms") and should be therefore read alongside our main Terms

Please carefully review our Shipping & Delivery Policy when purchasing our products. This policy will apply to any order you place with us.

WHAT ARE MY SHIPPING & DELIVERY OPTIONS?

In-Store Pickup

In-store pickup is available for all purchases. Pickups are available Monday through Friday 8:30 am to 5:00pm. An email confirmation will be sent once the order is ready for pickup. Please note that many of our items are made to order and may take up to two weeks to be complete.

Free Shipping

We offer free Standard shipping on Orders over $100 excluding oversized items for Customers shipping to the continental United States.

All times and dates given for delivery of the products are given in good faith but are estimates only.

DO YOU DELIVER INTERNATIONALLY?

We offer international shipping to the following countries:
Canada

Free shipping is not valid on international orders.

For information about customs process:
Email orders@altusfineart.com

Please note, we may be subject to various rules and restrictions in relation to some international deliveries and you may be subject to additional taxes and duties over which we have no control. If such cases apply, you are responsible for complying with the laws applicable to the country where you live and will be responsible for any such additional costs or taxes.

ARE THERE OTHER SHIPPING RESTRICTIONS?

FedEx orders cannot ship to PO Boxes

Not all shipping methods will be available for all items.

WHAT HAPPENS IF MY ORDER IS DELAYED?

If delivery is delayed for any reason we will let you know as soon as possible and will advise you of a revised estimated date for delivery.

QUESTIONS ABOUT RETURNS?

If you have questions about returns, please review our Return Policy

HOW CAN YOU CONTACT US ABOUT THIS POLICY?

If you have any further questions or comments, you may contact us by:
Email: orders@altusfineart.com

Updated on: 31/10/2024